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	<title>PMServicesNW &#187; conflict resolution</title>
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		<title>Project Team Conflict</title>
		<link>http://www.pmservicesnw.com/2010/11/project-team-conflict/</link>
		<comments>http://www.pmservicesnw.com/2010/11/project-team-conflict/#comments</comments>
		<pubDate>Tue, 02 Nov 2010 13:33:36 +0000</pubDate>
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				<category><![CDATA[Teams]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[PMP]]></category>
		<category><![CDATA[project team conflict]]></category>
		<category><![CDATA[project team conflict resolution]]></category>

		<guid isPermaLink="false">http://www.pmservicesnw.com/?p=46</guid>
		<description><![CDATA[By: Ray Myers, Jr., PMP Project team conflict can be healthy because it tends to strengthen the team after it is resolved.  Conflict forces people to confront a situation, identify causes, and look for solutions.  Understanding the nature of conflict and how to resolve it is just another tool that should be in every project manager’s toolbox. Nature of Conflict The BussinessDictionary.com defines conflict to be, “Friction or opposition resulting from actual or perceived differences or incompatibilities.”  In other words, conflict is a disagreement where the parties involved perceive some threat to their needs, interests, or concerns resulting from: Varied perspectives on the situation Differing belief systems and/or values Differing interests and/or objectives As a result, conflict arises when one or more parties view the current system or situation as “not working” and seeks to impose their needs, interests, or concerns on the other parties.  Unresolved conflict between project team members can result in undesirable consequences and/or project failure. Benefits of Conflict When finally resolved, conflict results in a new condition that enables the team to do things differently in the future.  Benefits of conflict include: Better ideas The team is forced to search for new approaches or solutions Team [...]]]></description>
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		<title>10 Conflict Resolution Strategies</title>
		<link>http://www.pmservicesnw.com/2010/09/10-conflict-resolution-strategies/</link>
		<comments>http://www.pmservicesnw.com/2010/09/10-conflict-resolution-strategies/#comments</comments>
		<pubDate>Fri, 03 Sep 2010 23:08:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Negotiation]]></category>
		<category><![CDATA[Teams]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[conflict resolution strategies]]></category>

		<guid isPermaLink="false">http://www.pmservicesnw.com/?p=578</guid>
		<description><![CDATA[By: Ray Myers, Jr., PMP Does your project team have difficulties getting along?  There are at least 10 ways to resolve conflict.  Here&#8217;s a brief summary:  Avoidance: it is possible to avoid conflict without resolving the underlying dispute.  The parties may agree to disagree and that no further action is required. Compromise: involves working out a middle ground that satisfies all parties to some degree. This can be called the win-win approach. Confrontation: this approach focuses on identifying the underlying problem and choosing solutions that allows the involved parties to work through the disagreement. Smoothing: de-emphasizes the differences between the points of view and focuses on commonalities. Withdrawal: involves avoiding or retreating from the conflict or potential conflict and allows the involved parties to work out the conflict on their own. Force: requires one of the parties to yield to the point of view of another.  It is called the win-lose approach and can increase conflict. Conciliation: intervention by a third party who has no power to compel the opposing parties to reach an agreement.  Relies on persuasion. Mediation: an informal, but structured negotiation with an independent and neutral third party, the mediator, facilitating the process. Arbitration: a neutral third party [...]]]></description>
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