Here is the industry standard image that visually displays typical communication problems between the customer, the project manager, engineering, manufacturing and the installation teams.
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By Ray Myers, Jr., PMP Here is a simple outline for status reports: What have you done since your last status report? What issues or problems did you run into, both positive and negative? What did you do about the issues or problems you ran into, both positive and negative? What are you going...
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By Ray Myers, Jr., PMP Communication channels are paths between project stakeholders.  The number of communication channels can be useful in determining the complexity of project communications.  Use the following formula to calculate the number of communication paths between team members: Communication Channels = n (n – 1) / 2 Where n = the...
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Every meeting should have a PAL: Purpose an Agenda and Limits (start and end time)
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Use the “Tell Them” rule when making group presentations to facilitate message communication and understanding: Tell them what you are going to tell them (introduction) Tell them (body of the presentation) Tell them what you already told them (closing or summary)
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Interference or noise can be a communication obstacle and prevent the understanding of messages transmitted between individuals.  Here are few communication obstacles: Language—choice of words Misreading of body language Power struggles Assumptions Distrust Prejudice Cultural differences Colloquial language Meaning is not communicated when: The speaker is unclear or not specific enough The listener makes...
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Here are just a few nonverbal communication techniques:  Visual Includes facial expressions, eye movements, posture and gestures Tactile Involves touch (handshake, pat on back, arm around shoulder, kiss, hug, etc.) Vocal Intonation and tone changes the meaning of words The same word could mean doubt, terror, amazement or anger Time Use of time can...
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It’s a good idea to occasionally review the fundamentals of the communication process.  Here it is in a nutshell: The sender transmits message though a channel to the receiver. Steps Sender develops an idea Sender encodes idea into a message Sender transmits the message through a channel Receiver decodes the message Receiver interprets message...
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