Closing
Overlooked Closing Activities
By: Ray Myers, Jr., PMP There are 2 project closing activities that are frequently overlooked by project managers and the organizations they work for. They are: Obtain Customer Feedback This is usually done using a survey form that is presented to the customer or client at the end of the project. The completed customer feedback form should... »
Lessons Learned
By: Ray Myers, Jr., PMP Lessons learned is an important closing activity that is frequently ignored. Most project managers give lip service to this project closing activity because they are relieved that the current project is completed and they are anxious to move on to the next project. Organizations don’t encourage the lessons learned exercise... »
