By: Ray Myers, Jr., PMP

Dr. Edward Deming’s philosophy is based on improvements that are planned, completed, measured, and acted on.

• Managers must stop sacrificing quality for short-term gains
• Managers must manage for the long term
• Workers can only correct 15 percent of the quality problems
• The other 85 percent are management’s responsibility, because they are due to the system
• Production system must be stable for quality to be realized
• Processes can be tested with statistical process control charts
• Quality is the continuous, incremental improvement of a stable system
• Quality cannot be “inspected into products”; it must be designed in through the product and process designs

The Deming Cycle

• What are we trying to accomplish?
• What changes can be made that will result in improvement?
• How will we know that a change is an improvement?

The Deming Cycle or the PDCA Cycle

P          Plan
D         Do
C          Check
A         Act

---

About the Author: Ray Myers, Jr. is a PMP certified project manager with over 2o years experience planning and managing technology projects.   Contact Ray at wwwpmservicesnw.com

Article source: www.pmservicesnw.com

Tags: deming, quality deming

This entry was posted on August 6, 2010 at 7:15 am and is filed under Quality. You can follow any responses to this entry through the RSS 2.0 feed.