There are at least 3 phases of problem-solving.  They are:

Phase 1—Problem Definition

• Be specific
• Be brief

Phase 2—Problem Solution

• Brainstorm solutions
• Evaluate cost and benefits
• Be willing to compromise
• Problem solving involves give and take

Phase 3—Implementation

• Implement solution
• Evaluate results
• Adjust as required

Key Points

1. There is a time and place for problem solving
2. Problem solving has an agenda
3. Problem solving is a task
4. Problem solving is not a power struggle
5. Discuss one problem at a time

Tags: problem solving, problem solving phases, problem solving steps, project managment tools

This entry was posted on August 16, 2010 at 10:24 am and is filed under Tools. You can follow any responses to this entry through the RSS 2.0 feed.