Creative Dispute Solver
By: Ray Myers, Jr., PMP
Here is a simple and creative dispute solver:
- Initiate a discussion between the parties
- Use appropriate timing
- Be private
- Choose a conducive environment
- Respect individual differences
- Empathize with all parties
- Separate facts from feelings
- Define central issue
- Agree on common solution
Resolving a dispute isn’t easy. Patience and perseverance are essential ingredients.
About the Author: Ray Myers, Jr. is a PMP certified project manager with over 2o years experience planning and managing technology projects. Contact Ray at wwwpmservicesnw.com
Article source: www.pmservicesnw.com
