Quality – Malcolm Baldrige Award
By: Ray Myers, Jr., PMP
An award established by the U.S. congress to promote quality awareness.
The award considers:
- Validity and analysis of quality of information used in business decisions
- Analysis includes factors that impact success or failure of strategy
- Social
- Regulatory
- Economic
- Development of scenarios built around possible outcomes of strategy
- Lessons learned from previous strategy developments
Award Criteria
- Senior executive leadership
- Information and analysis
- Strategic quality planning
- Human resource development and management
- Management of process quality
- Quality and operational results
- Customer focus and satisfaction
About the Author: Ray Myers, Jr. is a PMP certified project manager with over 2o years experience planning and managing technology projects. Contact Ray at wwwpmservicesnw.com
Article source: www.pmservicesnw.com
Copyright © 2009 Ray Myers, Jr. All rights reserved.
